Emotional Sale - Reassured Vendor
Thank you so very much for all your advice and help during what was for me quite an emotional time - clearing and selling the parental home. Your predictions and regular advice proved to be absolutely spot on and I felt very reassured as you expertly and sympathetically guided and updated me through the various stages of something that initially seemed an overwhelming hurdle. Your calm professionalism enabled me to relax and feel quite safe about the whole process of going to auction - something I had actually dismissed in the early stages when first contacting Estate Agents last November.
Clearly going to auction was the best path and you achieved the best outcome we could have hoped for. I would also like to thank your staff, for the courtesy and kindness they too showed me.
I certainly have no reservation in warmly recommending you and Auction House to others who might be feeling wary as I was at first.
Mrs FS
Price Achieved Above Expectation
Thank you and the team at Auction House so much for the very helpful and professional way you dealt with the auction sale of my property. The price achieved way exceeded my expectations and I would ask you to send my thanks to the auctioneer who did a splendid job really getting the room going and resulting in such a good result.
I'm afraid I have no more properties to put up for sale but would have no hesitation in recommending you to anyone thinking of selling by auction. Again Many Thanks
Caroline Clarkson
Absolutely brilliant
We would like to say a huge thank you to Mark (Upston) who has been absolutely brilliant, he couldn’t have been more helpful and made everything so easy for us. Would definitely recommend Auction House
Mr & Mrs J Bowley, purchaser
Going the extra mile
I just wanted to thank you again for going the extra mile for me in achieving a sale of my Mother’s cottage today at auction .
From start to finish your customer service and care was first rate. Despite you having less than 24 hours notice to get details of the property into the brochure you still ( kindly) waited for the rain to stop before taking the photographs, in order to do the property justice . Your regular update calls (sometimes in the evenings) were much appreciated and your advice was consistently spot on. Unusually, you did not pass us around either and always answered your phone personally when I called you.
Please pass on our grateful thanks to all involved, as I appreciate that it will probably have been a team effort behind the scenes – albeit a well orchestrated and seamless one . Mum is very happy with the outcome and glad she took your prudent advice .
Annette Collen, vendor, Oct 2020
Professional and re-assuring
Thank you so much Gary for getting the job done, not only that but also you have always answered my queries and returned my calls, you are very professional and re-assuring.
P Bassi - Vendor
Professional service
Whilst the Reserve was not quite met on the actual day, Jenny Austin went above and beyond to follow up every outstanding lead, eventually securing a sale, prior to the next Auction.
A very professional service, which I have already recommended to a colleague. Many thanks.
Richard P
Going the extra mile
We wish to thank you for your assistance and courtesy over the last few weeks. We are absolutely delighted to be the successful bidders at auction
S & B, Gt Yarmouth, Dec 2021
Open, honest, intelligent and instinctive
Going to Auction has a reputation a little like going out to sea in a small dingy without a paddle...that is unless you are lucky enough to have been introduced to Auction House East Anglia and have the added benefit of being dealt with by one of the UK's most open, honest, intelligent and instinctive auctioneers - Bryan Baxter. l felt absolutely confident and secure with Mr Baxter's advise and suggestions throughout the entire process. When he finally struck the hammer down, the sale price was way beyond what we had hoped for, illustrating that there was no bigging up of potential, that experience proves to be far more valuable and effective than misleading sales jargon and hyper promises, and that auctions can change life for the better without the arduous relationships and usually over-priced charges of estate agents.
Diana M - March 2021
Partner Agent Relationship
We are delighted to have been associated with Auction House for in excess of 12 years and during this period this arrangement has become not only an important part of the business, it provides our clients with an alternative and further service together with an additional income stream
Your business model is excellent as is the advertising scope, catalogues, auction venue and service.
Your colleagues without exception are professional, knowledgeable, helpful and polite.
Martin Smith Partnership, Norfolk
Sale of Mother's House
With that bottle of Champagne now a distant but pleasant memory, it is time I wrote to express how enormously grateful I am to you for your tole in the very successful auctioning of Mum's house on April 11th.
I would like to thank you for your professional guidance and educated advice; having talked me through the process in plain English before I made the commitment to auction, I considered myself well-versed regarding guide prices, maximising bidders, deciding on a reserve price and so on, from the start of the process. The information you provided was realistic and sensible an, with your regular updates and liaising, I felt that, far from playing a peripheral role, my input was valued at every stage.
Of all the new and stressful experiences I faced during the execution of Mum's estate, the one which was potentially the most daunting and problematic was the sale of the house and yet, with you at the helm, it could not have been easier. It is a testament to your skills that I am able to say with complete honesty, that selling by auction was the easiest, smoothest transaction I think I have ever experienced and I will not hesitate for one moment in recommending Auction House and yourself to others in the future.
Sara Wild